Frequently Asked Questions (FAQ)
Quality & Technology
1. What sets a Smart Image Events Photo Booth apart from others?
A: The key difference is our professional-grade equipment and our background in AV production. We use a DSLR camera and studio-grade strobe lighting to guarantee studio-like quality—sharp, perfectly lit, high-resolution photos, not grainy webcam snaps.
2. Is the photo quality really professional-grade?
A: Absolutely. Our open-air setup is essentially a mini-photo studio. The combination of a high-resolution DSLR camera and professional strobe lighting ensures every image has vibrant color, flattering light, and superior clarity, suitable for framing.
3. What type of printer do you use?
A: We use 620A, commercial dye-sublimation printers. This technology delivers lab-quality, smudge-proof, and water-resistant prints in seconds, ensuring your guests don't have to wait in line.
4. What if there is a technical issue?
A: As a company founded by an experienced AV Technician, reliability is paramount. Every rental includes an on-site professional attendant trained in immediate troubleshooting, and we always have backup equipment on hand to ensure 100% uptime.
5. Is the booth an open-air or enclosed style?
A: We provide a modern, elegant Open-Air Photobooth. This style allows for large group shots (easily fitting 8+ people), promotes social interaction, and looks much more professional than a traditional enclosed box booth.
Booking & Logistics
6. How do I reserve my event date?
A: We require a signed contract and a deposit to officially secure your date. The remaining balance is typically due 14 days before the event.
7. How much space is required for the setup?
A: For our open-air setup with a backdrop and prop table, we generally recommend a minimum space of 8 feet (L) x 8 feet (W) x 8 feet (H). We also need access to one standard electrical outlet (110V) within 15 feet of the setup area.
8. Do you charge for setup and teardown time?
A: No. We arrive 60-90 minutes before your start time to set up and tear down after your rental period has concluded. This is not deducted from your booked rental time.
9. Will an attendant be present during the rental?
A: Yes. Every rental includes a dedicated, friendly, and professional attendant. Their job is to set up, manage the flow of your Photo Booth experience , and ensure your guests have a seamless, fun experience, while also handling any technical needs.
10. Do you have business insurance?
A: Yes, Smart Image Events carries full commercial liability insurance. We are happy to provide proof of insurance to your venue upon request.
The Guest Experience
11. Are the prints truly unlimited?
A: Yes! Our medium and platimum packages include unlimited sessions and unlimited prints for the duration of your rental. Every guest in the photo can receive a copy.
12. Can we customize the photo prints?
A: Absolutely. We work with you to create a custom-designed overlay for your 4x6 prints or 2x6 strips, including your logo, name, date, event theme, and preferred color scheme.
13. Do guests receive digital copies?
A: Yes. Guests can instantly share photos, GIFs, and Boomerangs via text or emaildirectly from the booth. After the event, the host receives a full, high-resolution digital gallery of every image captured.
14. What kind of props do you provide?
A: We provide a curated selection of clean, high-end, and thematic props. We focus on quality accessories that complement the high-end look of your photos, steering clear of cheap, easily broken items.
15. Can the booth be used outdoors?
A: Yes, our open-air booth can be used outdoors, but it must be placed on a flat, solid surface and require a secure power source. It also requires full protection from direct sunlight, wind, and rain(e.g., inside a tent, under a covered patio, or in a pavilion).